FAQ: Sweethearts of 1989: a LGBT / Trans Positive Romance Series!
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I see the Kickstarter Tshirt in the addons section/preorder store. Is it included in the Collector's Set?

Regrettably, while we did reach the stretch goal during the campaign to have TShirts included in the Collector's Box Set, the amount we raised after the campaign was over, after dropped pledges, was nowhere /near/ enough to cover the expense of such a large run of complimentary shirts. The ability to produce the number of shirts needed for all the Box sets was nowhere near in my end budget. (Tshirts are insanely expensive to produce, as I quickly discovered.)

As such, I decided to tweak the design as an all over print and go for a higher quality supplier, and have the shirts purchasable seperately.

I sincerely apologise for any disappointment this may cause.

Last updated: March 03, 2018 11:19

Can I pay for my outstanding pledge amount/addons/preorders with Paypal?

YES! This campaign on backerkit fully supports paypal payments. If you are filling your survey and wish to use paypal, you can switch payment methods during the checkout process.

Last updated: March 03, 2018 11:01

Why did I get a survey email even though my pledge was dropped?

Backerkit sends surveys to ALL backers, even dropped ones! This allows dropped backers a second chance to re-enter as a backer and pay their outstanding pledge. If you are a dropped backer and you cannot do this, you can disregard the email. There are no consequences of doing so. NOTE: You can now pay with PAYPAL! So, even if you were confronted with card issues at payment time, or still are, you can now switch your payment method during the survey.

Last updated: March 03, 2018 10:59

If I pledged to a lower tier that has no rewards, why is it asking for my shipping address in my survey?

This is just in case you decide to add physical items to your pledge using the add-ons section of the survey! If you choose not to add anything extra, then your shipping address will not be used.

Last updated: March 03, 2018 10:14

Hey Kale, how many chapters will 1989nk have? Will all the chapters be available later as a collected edition?

I've gotten this question a few times now - right now I have no solid projected number of chapters; I have SO much planned to happen in the series that I have no idea right now how many chapters it will take to tell it all!

I have no short term plans for a collected edition seeing as this series could be going on for a very long time - but it's definitely something I'll consider in the future! For right now, each chapter will be available as limited collector's sets.

Here's a secret: the spines of each collector's box for each chapter will create a mural when shelved together!!

Last updated: August 07, 2017 11:44

What is 1989nk's age rating? Does it contain any nsfw material?

The age rating for 1989nk is 16+.

There will be some light sexuality (light, tasteful nudity, romantic scenes), but nothing remotely explicit.

Last updated: August 13, 2017 17:03

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://1989nk.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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